PCC strives to meet the standards set by leading health care organizations in order to ensure optimal operations. PCC is Joint Commission accredited for all services surveyed under the Comprehensive Accreditation Manual for Ambulatory Care as well as Primary Care Medical Home (PCMH). PCC has been Joint Commission accredited since March 2008 and PCMH certified since February 2014. The Joint Commission's PCMH Certification focuses on care coordination, access to care, and how effectively a primary care clinician and interdisciplinary team work in partnership with the patient (and when applicable, their family). PCMH standards are highly aligned with PCC's aim to provide "care centered around you."
Several PCC sites have received National Committee of Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Recognition. NCQA's mission is to improve the quality of health care. PCMH health centers, like PCC, utilize interventions such as care coordination, electronic health records, and team-based care to deliver optimal care. PCC Austin and Lake Street have been recognized as Level 3, PCC Melrose Park, South, and West Town have been recognized as Level 2, and PCC Salud has been recognized as Level 1.
The Birth Center at PCC, Illinois' first freestanding birth center is accredited by the Commission for the Accreditation of Birth Centers. Attention to standards set by the American Association of Birth Centers ensures the delivery of the highest standard of care.