PCC’s Care Management Program focuses on the health of each patient while making sure that overall, communities begin to become healthier. Our Care Management Team includes care coordinators and clinical care managers that serve as a bridge between PCC, hospitals, and other community organizations. Care coordinators and clinical care managers are partners in patient care. They will be part of your care team.
Care coordinators serve as outreach workers and provide additional services to patients. They can share health information with patients, share resources, help with referral coordination, and follow up between appointments. Care coordinators have certifications as community health workers or experience in the community health center field.
Clinical care managers are either licensed clinical social workers or registered nurses. They work with care coordinators to offer additional patient assistance. For example, they may help patients understand their care plans, review prescriptions, or order home health equipment.